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  • What do you do with my feedback?
    Your helpful suggestions and feedback allow us to further improve your buying and selling experience on Truck n Earth Sales as well as allowing us to prioritize areas of development for our products and services. We have a dedicated Customer Experience Team who work together to communicate your feedback to the rest of the company and work on solutions. While we want to act on all feedback provided to us as soon as possible, sometimes we need to work on the most important and biggest problems first. This means it is possible that months may pass before we can act on your feedback. But this doesn’t mean that your feedback isn’t important to us.
  • How do I contact Truck N Earth Sales?
    Looking for ways to get in touch with the Truck N Earth sales team? Our friendly Australian-owned company has a support team that is here to help you. Contact our customer support by info@trucknearthsales.com.au
  • Selling a truck under finance
    Selling a truck under finance might be a bit tricky! So we hope we can clear up some of your main concerns regarding this process. Here are a few things you will need to do as a seller: Determine how much you owe on the truck. The first step is to find out what you still owe on the truck. You can simply do that by calling your financial provider or bank. It would also be good while you're on the phone with them whether they have a specific procedure in how you can go about selling your truck with finance. Determine how you going to pay off that loan. You will need to decide how you will pay off your loan and when. Will you be paying it off before advertising your truck, or will you use the buyer’s money. For many sellers, paying off the truck won't be possible without the buyer's money. Assuring the buyer the finance has been paid off. If you are using the buyer’s money to pay off the loan, some buyers won't be comfortable with this type of transaction as they cannot be sure that you will actually pay off the loan once they purchase the truck off you. To ease a potential buyer's worry, accompany them to the bank where your truck is financed and have an employee explain the situation. If the buyer is still uneasy, you may have to use your own cash to pay off the loan, or you may need to find a different buyer. You can also provide the buyer with a statement from the financial institution of the exact amount owing, to give reassurance to the buyer that the amount owing is what right amount. Once it's been paid, you can ask for an updated statement to confirm the owing debt has been cleared. Many banks will accept payment directly from the buyer. You can also have the buyer write two cheques: one to your bank for the pay-off amount and one to you for the remainder of your deal amount. Taking ownership if the buyer has agreed to pay off the owing amount, they will probably expect the transfer of ownership to take place at this time. Make sure to have all transfer documents and vehicle ready for handover. Honesty Most buyers will most likely purchase a history check on your truck that will advise them of the finances. Be sure to be upfront and honest about any finance owing on the vehicle. An explanation in your comments section of your advertisement is encouraged, so as to not scare away any buyers.
  • More Is More: The Description Counts
    When it comes to description, you want to highlight the main selling points. Does your machine or truck have low hours or km for its year? Has it been kept in near-perfect condition? Does it have a service history? Does it come with multiple attachments? These are all important selling points. Visualize yourself as a buyer and consider the features that YOU would want to see when purchasing a new machine or truck.
  • Security and Payments
    Buy and sell with confidence. Our secure purchasing platform protects you from fraud and scams. We offer you a variety of features to help you buy equipment safely and securely, including buyer protection and secure payment processing.
  • What type of equipment can I list?
    This app will allow you to list all types of earthmoving equipment, attachments, trucks, trailers, truck and earthmoving parts.
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